If your item doesn’t arrive as scheduled, you will receive a full refund.

Be sure to carefully check sizes before booking, as it affects availability for other renters. Confirm the size or ask the lender for a size guide. If you decide to return the item, you’ll receive a refund minus 30% of the booking fee, plus postage costs, provided the item is sent back the next business day.

If the lender does not respond within 24 hours, your payment will not be processed.